At SkyPulse Solutions, we are committed to resolving concerns and grievances in a fair, transparent, and timely manner.
What is a Grievance?
A grievance refers to any complaint, concern, or feedback regarding services, policies, or practices.
Grievance Redressal Procedure
- Submission: Submit your grievance via email or contact form.
- Acknowledgement: We acknowledge within 48 hours.
- Review & Assessment: The matter is reviewed by the Grievance Redressal Officer.
- Investigation: Internal assessment is conducted.
- Resolution: Response provided within 15–30 working days.
- Escalation: If unsatisfied, request escalation to senior management.
Contact Details – Grievance Redressal Officer
Name: Mr Aditya Chaudhary
Designation: Director / Grievance Redressal Officer
Email: info@skypulsesolutions.com
Phone: +91-99941 01789
Office Address:
SkyPulse Solutions Pvt. Ltd.
Unit N0-80, Ground Floor, 11 T2, Block 11, Gift Sez, Gift City, Gandhinagar, Gujarat, India 382355
Frequently Asked Questions
How long will it take to get a response?
We acknowledge within 48 hours and aim to resolve within 15–30 working days.
Can I submit anonymously?
Yes, but providing contact details helps us respond effectively.